Privacy Policy

1. Information We Collect

We collect and process the following types of information to provide and improve our services:

• **Personal Information**: Name, email address, phone number, and other contact details.
• **Financial Information**: Bank account details, transaction history, and other information necessary for trade financing and escrow transactions.
• **Business Information**: Company name, registration details, and trade-related documents.
• **Usage Data**: Information about how you interact with our platform, including IP address, browser type, and pages visited.

2. How We Use Your Information

The information we collect is used for the following purposes:

• **Facilitate Transactions**: To enable escrow services and trade financing.
• **Customer Support**: To address inquiries and resolve disputes.
• **Compliance**: To fulfill legal and regulatory requirements.
• **Platform Improvements**: To analyze usage patterns and enhance user experience.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• **With Your Consent**: When you explicitly approve sharing your information.
• **Service Providers**: To trusted partners who assist in providing our services, such as payment processors and verification agencies.
• **Legal Requirements**: To comply with legal obligations, enforce our terms, or protect our rights and interests.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits.

5. Your Rights

You have the following rights regarding your personal information:

• **Access**: Request access to the personal information we hold about you.
• **Correction**: Request corrections to any inaccuracies in your data.
• **Deletion**: Request deletion of your information, subject to legal obligations.
• **Opt-Out**: Opt out of marketing communications or data processing where applicable.

6. Retention of Information

We retain your information only as long as necessary to provide our services or as required by law. Once retention is no longer necessary, we securely delete or anonymize your data.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us atinfo@acaciafinance.net.