Terms of Service

Last updated: 18-11-2024

Welcome to Acacia! These Terms of Service ("Terms") govern your use of our trade finance platform and escrow services. By accessing or using our services, you agree to comply with these Terms.

1. Introduction

Acacia provides trade finance solutions and escrow services to small and medium-sized enterprises (SMEs). Our platform facilitates secure transactions between buyers and sellers, ensuring trust and transparency in trade agreements.

By using our services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.

2. Scope of Services

  • **Escrow Services**: We act as a neutral third party to hold funds during transactions, releasing them only when agreed-upon conditions are met.
  • **Trade Financing**: We provide financing solutions to SMEs, helping them manage cash flow and execute trade deals with confidence.
  • **Dispute Resolution**: In the event of a disagreement between parties, we offer mediation services to facilitate a fair resolution.

3. User Responsibilities

As a user of our platform, you agree to:

  • Provide accurate and complete information during registration and when using our services.
  • Comply with all applicable laws and regulations in your jurisdiction.
  • Refrain from using our platform for fraudulent or unlawful purposes.

4. Payment and Fees

We charge fees for certain services, such as escrow transactions and trade financing. These fees are outlined on our platform and are subject to change at our discretion. By using our services, you agree to pay any applicable fees.

5. Limitation of Liability

Acacia is not responsible for any losses, damages, or disputes arising from the misuse of our platform or failure to comply with these Terms. Our role in escrow transactions is limited to holding and releasing funds as per the agreed-upon terms.

6. Termination of Services

We reserve the right to terminate or suspend access to our platform at any time, with or without notice, for violations of these Terms or any other reasons deemed necessary.

7. Changes to the Terms

We may update these Terms periodically. Continued use of our platform after changes have been made constitutes acceptance of the revised Terms.

8. Contact Us

If you have any questions about these Terms, please contact us atinfo@acaciafinance.net.